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Q&A about teachers--Frequently Asked Questions about Faculty/Staff Single Sign-On
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Frequently Asked Questions about Faculty/Staff Single Sign-On

Help Desk Ext.-5231

1 Q: How can I login to the campus information system?
A: Refer to the Single Sign-On Process for the first time user or the guidelines for faculty/staff account and password.
2 Q: What should I do if I forgot my password?
A: Please refer to guidelines about forgetting password. You need to fill in the Single Sign-On Password Reset Application Form. If you can’t come to the school for password reset, please attach your electronic files of two identity proofs by email or Fax.
3 Q: How to change the Single Sign-On password?
A: Please refer to the guidelines about changing Single Sign-On password.:請參考如何變更單一登入密碼?
4 Q: Why cannot I change the password?
A: Please refer to the Single Sign-On guidelines.
5 Q: While inquiring the password, the password reminder is used to send to the student’s email address. May I set another email which I usually use for the password reminder purpose?

A: Yes, please refer to guidelines of setting the backup mailbox. If you can’t enter the student mailbox, please fill in the sign-on password reset application form. If you can’t come to the school for password reset, please attach your electronic files of two identity proofs by email or Fax.

6 Q: Which campus information systems can I use the Single Sign-On?
A: Please refer to the current integration scope of Single Sign-On.
7 Q: May I use the Single Sign-On to login to the library information system?
A: Yes, please refer to the Single Sign-On setup guidelines for the first time user of the Library Information System.
8 Q. If I do not want to use the Single Sign-On password for my email account, what should I do?
A: The Faculty/Staff members can apply for Google Apps (including Gmail mailbox) with a different password other than Single Sign-On. You can also send and receive your emails from Google App Mailbox.
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