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Q&A about teachers--Notes、MIS(ERP)、HIS

Frequently Asked Questions about Notes

Questions about Personal ID File, Phone # Extension- 400-7006

1 Q: How can new employees know their Notes account and password?

A:

1. Notes account / password can be found in the Personnel Payroll Inquiry Webpage.

2. Or, please contact Personnel Office (Ext-5070) to apply NOTES salary password.

2 Q: How can I apply for a Notes ID file?

A:

1. Please ask your colleagues to apply Notes for you. Please refer to the application procedures.

2. After completion of online check-in, the in-charge person will inform the decision and Notes ID File to your colleague by Notes email.

3 Q: What should I do if I forgot my password or account ID file?

A:

1. Please ask your colleagues to reset your Notes password.

2. Refer to the procedures about forgetting Notes password.

4 Q. To whom should I ask if there is a problem during operating the Notes system or there is displaying an error message?
A: Please access to the "Office Automation Operating Catalog" in Notes and then search for the specified operational service. You can see the name list for each OA service, and then you can contact them by phone.
5 Q. What should I do if my Notes receives a reminder like registration of information file about software or hardware?

A:

1. Hardware registration: Please access to Computer Asset Registration Webpage, and then you use the CGU email account number and the single Sign-on password to complete registration. After all the information being recorded, there will be no more reminder.

2. Software registration: According to reminder, you can access to the MIS to complete registration. If you have questions, please contact the following:

Personnel in charge of the system: Guo Xushen 400-7007

Program staff: Peiyuan 400-7542

 

Frequently Asked Questions about MIS(ERP)

Questions about applying for MIS Authority: Mr. Fu Ext: 400-6989

1 Q: How to apply MIS authorities?

A:

1. Please ask your colleague to apply MIS by accessing his Notes for you. Please refer to the application procedure related to the Notes application.

2. After your application is approved, your colleague will receive information reminder, including the decision and the preset password, by Notes email.

2 Q: What should I do if I forgot the MIS password?

A:

1. Please ask your colleague to help you by accessing his Notes to fill out the "NT account application form". Please refer to the application procedures.

2. After the application has been approved, you can use the preset password to access to the Notes.

3 Q: To whom should I ask If there is operational problems in the MIS system or there is displaying an error message?

A:

1. If the items related to purchase requisition, please contact the person in-charge of each department. Please refer to the merchandise operations, including purchase introduction, case explanation, and the MIS operation procedures.

2. Please access to the MIS and click on the specified icon. Please contact the person in-charge in pop on notice.

 

Frequently Asked Questions about HIS

Questions about HIS Password: Miss Wang Phone # Ext: 403-2037

1 Q: In which units of school computers has availability of HIS?
A: Currently, the HIS public computers are located in Merchandise Office in Management Building B1, Photocopy room ,3rd floor , Computer Center, and the Accounting Office , the 2nd floor First Medical Building.
2 Q: How to apply for HIS account?

A: Please access to the Information Operation Authorization System to apply. For the first time user, , please use your personal ID to login.

3 Q: What should I do if I forgot HIS password?
A: Please contact Ms. Wang Shujuan (Tel: 403-2037) of Chang Gung Information Management Office.

 

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