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Q&A about students-Frequently Asked Questions about Student Single Sign-On
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Frequently Asked Questions about Student Single Sign-On

Help Desk Ext.-5231

1 Q: How can I login to the Campus Information System?
A: Refer to the Single Sign-On Process for the first time user or the guidelines for student account and password.
2 Q: What should I do if I forgot my password?
A: Please refer to guidelines about forgetting password. You need to fill in the Single Sign-On Password Reset Application Form. If you can’t come to the school for password reset, please attach your electronic files of two identity proofs by email or Fax.
3 Q: I am an alumnus and I have never logged in to Single Sign-On. How to login to the campus information system?
A: Please refer to the Single Sign-On process for the first time user. If you forget your password, please refer to the Single Sign-On guidelines or fill in the Single Sign-On Password Reset Application Form. If you can’t come to the school for password reset, please attach your electronic files of two identity proofs by email or Fax.
4 Q: How can I change the Single Sign-On password?
A: Please refer to the guidelines about changing Single Sign-On password.
5 Q: Why can’t I change the password?
A: Please refer to the Single Sign-On guidelines to reset your password.
6 Q: While inquiring the password, the password reminder is used to send to the student’s email address. May I set another email which I usually use for the password reminder purpose?

A: Yes, please refer to guidelines of setting the backup mailbox. If you can’t enter the student mailbox, please fill in the Single Sign-On Password Reset Application Form. If you can’t come to the school for password reset, please attach your electronic files of two identity proofs by email or Fax.

7 Q: Which campus information systems can I use the Single Sign-On?
A: Please refer to the current integration scope of Single Sign-On.
8 Q: Can I use the Single Sign-On to access to the Library Information System?
A: Yes, please refer to the Single Sign-On setup guidelines for the first time user of the Library Information System.
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