Frequently Asked Questions about Student Single Sign-On
Help Desk Ext.-5231
1.How can I login to the Campus Information System?
A: Refer to the Single Sign-On Process for the first time user or the guidelines for student account and password.
2.What should I do if I forgot my password?
A: Please refer to guidelines about forgetting password. You need to fill in the Single Sign-On Password Reset Application Form. If you can’t come to the school for password reset, please attach your electronic files of two identity proofs by email or Fax.
3.I am an alumnus and I have never logged in to Single Sign-On. How to login to the campus information system?
A: Please refer to the Single Sign-On process for the first time user. If you forget your password, please refer to the Single Sign-On guidelines or fill in the Single Sign-On Password Reset Application Form. If you can’t come to the school for password reset, please attach your electronic files of two identity proofs by email or Fax.
4.How can I change the Single Sign-On password?
A: Please refer to the guidelines about changing Single Sign-On password.
5.Why can’t I change the password?
A: Please refer to the Single Sign-On guidelines to reset your password.
6.While inquiring the password, the password reminder is used to send to the student’s email address. May I set another email which I usually use for the password reminder purpose?
A: Yes, please refer to guidelines of setting the backup mailbox. If you can’t enter the student mailbox, please fill in the Single Sign-On Password Reset Application Form. If you can’t come to the school for password reset, please attach your electronic files of two identity proofs by email or Fax.
7.Which campus information systems can I use the Single Sign-On?
A: Please refer to the current integration scope of Single Sign-On.
8.Can I use the Single Sign-On to access to the Library Information System?
A: Yes, please refer to the Single Sign-On setup guidelines for the first time user of the Library Information System.