Frequently Asked Questions about Faculty/Staff Single Sign-On
Help Desk Ext.-5231
1.How can I login to the campus information system?
A: Refer to the Single Sign-On Process for the first time user or the guidelines for faculty/staff account and password.
2.What should I do if I forgot my password?
A: Please refer to guidelines about forgetting password. You need to fill in the Single Sign-On Password Reset Application Form. If you can’t come to the school for password reset, please attach your electronic files of two identity proofs by email or Fax.
3.How to change the Single Sign-On password?
A: Please refer to the guidelines about changing Single Sign-On password.
4.Why cannot I change the password?
A: Please refer to the Single Sign-On guidelines.
5.While inquiring the password, the password reminder is used to send to the student’s email address. May I set another email which I usually use for the password reminder purpose?
A: Yes, please refer to guidelines of setting the backup mailbox. If you can’t enter the student mailbox, please fill in the sign-on password reset application form. If you can’t come to the school for password reset, please attach your electronic files of two identity proofs by email or Fax.
6.Which campus information systems can I use the Single Sign-On?
A: Please refer to the current integration scope of Single Sign-On.
7.May I use the Single Sign-On to login to the library information system?
A: Yes, please refer to the Single Sign-On setup guidelines for the first time user of the Library Information System.
8.If I do not want to use the Single Sign-On password for my email account, what should I do?
A: The Faculty/Staff members can apply for Google Apps (including Gmail mailbox) with a different password other than Single Sign-On. You can also send and receive your emails from Google App Mailbox.